Strengthening Team Communication Through Psychological Safety on Tuesday\, December 2 at The EATery @Mammoth Brewing.
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\nAs part of our Peak Performance series\, this Power Lunch is designed specifically for business owners and managers who want to strengthen team communication\, improve customer experiences\, and build a workplace where staff feel confident speaking up.
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\nInvesting in your leadership team is one of the most effective ways to prepare for Peak Season.
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\nOur facilitator Rebecca Morgan is known for her dynamic\, interactive teaching style. Expect an engaging session&mdash\;this won&rsquo\;t be a sit-and-listen lunch.
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\nPsychological safety is a proven driver of organizational success. When teams feel safe offering ideas\, sharing concerns\, or pointing out issues\, managers can prevent problems early\, refine processes\, and create a healthier\, more efficient workplace. The same goes for customer interactions: when customers feel comfortable speaking up\, issues can be resolved quickly\, creating trust and protecting your reputation.
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\nAs a leader\, you play a critical role in shaping this kind of environment. This workshop will help you understand what psychological safety looks like in practice and how to cultivate it on your team&mdash\;even when conversations are challenging.
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\nIn this highly interactive Power Lunch\, you&rsquo\;ll explore:

And as an investment in your team and \;to gain the most out of the Peak Performance Program\, we encourage you to send your staff to one of the FREE Frontline Customer Service Workshops:
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\nTuesday\, December 2 from 4pm-6pm >\;>\;>\; CLICK HERE
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\nWednesday\, December 3 from 9am-11am >\;>\;>\; CLICK HERE
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\nABOUT REBECCA
\nRebecca Morgan\, CSP\, CMC\, CVP\, is an international speaker\, trainer and consultant specializing in creating customer service and management excellence. She has appeared on 60 Minutes\, Oprah\, the Wall Street Journal\, Forbes.com\, National Public Radio and USA Today as well as international media. \;
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\nRebecca is the bestselling author of 28 books. Two have sold over 250\,000 copies each and have been translated into 9 languages.
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\nMany recognizable organizations have engaged Rebecca to develop creative solutions to their unique situations. These include: Apple\, Hewlett-Packard\, Adobe\, Microsoft\, Singapore Airlines\, Wells Fargo Bank\, New York Life Insurance\, ING-Singapore\, Shangri-La Hotels and Stanford University\, among many\, many more.
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\nShe is an exemplary trusted resource who partners with clients to accomplish high ROI on their key-talent development projects. Her customized presentations are thought-provoking\, highly interactive\, and full of immediately usable ideas. She knows what works. Since 1980 she'\;s transformed executives\, managers\, salespeople and customer support staff into much more effective workplace contributors.