January Power Lunch: Customer Service Panel Discussion

A panel discussion, led by Jeremy Goico (MLCC Board Director and Co-Owner of Black Tie Ski Rentals), with 2019 Business Excellence Award recipients Cara Richards (Customer Service Person of the Year), Sandra DiDomizio (Business Person of the Year), Alisa Mokler Harper (New Business and Business of the Year). We will be discussing the importance of customer service, how to go above and beyond and the lessons learned in providing great service.