Assistant Hotel Manager
Hotel Manager needed at Mammoth Creek Inn to help oversee the hotel's operations ensuring guest satisfaction and smooth functioning. Responsibilities include managing staff, handling guest issues, and maintaining the property's standards.
About the Role:
We are seeking a dedicated and customer-focused individual to join our team as a Hotel Manager at Mammoth Creek Inn. This position involves managing the hotel's operations ensuring a high level of guest satisfaction and a smooth operation of the facility.
Responsibilities:
- Oversee all hotel operations including front desk, housekeeping, and maintenance.
- Ensure exceptional guest service and address any guest concerns or issues promptly and professionally.
- Manage and supervise hotel staff, including scheduling, delegation of tasks, and performance management.
- Maintain the cleanliness and upkeep of the hotel property, ensuring a welcoming environment for guests.
- Handle financial transactions, including guest check-ins/outs, credit cards, and reporting.
- Monitor and maintain hotel inventory, supplies, and equipment.
- Respond to emergency situations and ensure guest safety.
Qualifications:
- Proven experience in hotel management, preferably in a similar role.
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal skills.
- Exceptional customer service and problem-solving abilities.
- Ability to work independently and as part of a team.
- Knowledge of hotel operations, including front desk, housekeeping, and maintenance.
- Work weekends and holidays.
To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience to lk@mammothcreekinn.com
Year Round vs. Seasonal: Year Round
Full-time vs. Part-time: Full-time
